return policy

At Dainti we strive to give you the best online experience, including helping you to understand our return process and policy.

Please carefully read through the return requirements below and if all is in order, don’t hesitate to pop us an email and we will be happy to assist with the return/exchange of your item/s.

– Client can post their return within 7 days of receiving their item. No return/exchange is valid after this period.

– Unfortunately, no sale items can be returned, exchanged or refunded.

– To be eligible for a return, your item must be unworn, unwashed and unstained and in the same condition that you received it. It must also be in the original packaging.

– For hygienic purposes, Bodysuits/Swimwear/Hair Accessories/Accessories cannot be returned, exchanged or refunded. Please be sure to choose the correct size/item. If you are unsure please don’t hesitate to contact us.

– Item/s can be returned for store credit only. By purchasing on this website you confirm and accept and agree to this term.

– Client responsible for the cost of return postage. We will arrange collection and the amount will be debited from store credit.

– Once the item is received in the recommended condition, store credit will be emailed to the client via coupon code to use with the next order which will be valid for 30 days from receipt.

– Store credit expire after 1 month unless prior arrangements are made with Dainti.

– Store credit will be equal to the amount of the item returned minus return postage cost.

– Postage/Courier costs cannot be returned/refunded.

– Depending on where you live, the time it may take for your exchanged product to reach you may vary.

– Please note that by completing a purchase on www.dainti.store you agree and confirm to the above conditions with regards to exchanges/returning of items.

Please send an email to info@dainti.store should you wish to require about a return.